Delete Your Account

Account & Data Deletion

How to Delete Your Account

You can delete your Sanctia account and all associated data directly from the app. Follow these steps:

1. Open the Sanctia app on your device
2. Go to Settings (tap your profile or the gear icon)
3. Scroll down and tap Delete Account
4. Enter your password to confirm
5. Tap Permanently Delete

Your account will be permanently deleted immediately upon confirmation.

What Gets Deleted

When you delete your account, all of the following data is permanently removed:

• Account information: your email address, name, and profile
• Messages: all messages you've written, including text, photos, and voice recordings
• Recipients: all recipient contacts and delivery configurations
• Check-in history: your check-in schedule, history, and notification preferences
• Trusted contacts: any trusted contact relationships
• Session data: all active sessions and login history
• Encryption keys: any stored encryption keys associated with your account

Deleting Individual Data

If you don't want to delete your entire account, you can selectively delete data from within the app:

• Messages: swipe or tap to delete individual messages
• Recipients: remove individual recipients from your list
• Voice recordings & photos: delete media attachments from individual messages

Important Notes

• Account deletion is permanent and irreversible. There is no recovery period.
• If your messages have already been delivered to recipients, those delivered copies are stored in the recipient's vault and are not affected by your account deletion.
• Deleting your account will cancel any pending message deliveries.

Need Help?

If you're unable to access the app or need assistance deleting your account, contact us at support@sanctia.app and we'll process your request within 48 hours.