Privacy Policy

Last Updated: January 4, 2026

Sanctia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

1. Information We Collect

1.1 Personal Information You Provide

We collect information you voluntarily provide when using our Service:

• Account Information: Email address, username, and password when you create an account
• Profile Information: Full name and phone number (optional, for SMS notifications)
• Message Content: The messages you compose for your recipients
• Recipient Information: Names and email addresses of people you designate as recipients

1.2 Automatically Collected Information

When you use our Service, we automatically collect:

• Device Information: Device type, operating system, and unique device identifiers (for push notifications)
• Usage Data: Check-in timestamps, app opens, and feature usage patterns
• Log Data: IP address, browser type, and access times

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Send you check-in reminders via email, SMS, or push notification
• Deliver your messages to recipients when triggered
• Send you account-related communications (password resets, security alerts)
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve the Service
• Detect, prevent, and address technical issues and security threats

3. Message Privacy & Encryption

We take the privacy of your messages seriously. Your message content is encrypted before being stored on our servers. The encryption is designed so that:

• Your messages are protected at rest using industry-standard encryption
• Messages are only decrypted when delivery is triggered
• We implement security measures to protect against unauthorized access

Important: While we implement strong security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

4. Information Sharing & Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you give us explicit consent to do so.

4.2 Message Delivery

When delivery is triggered (after missed check-ins), your messages are sent to your designated recipients via email. This is the core function of our Service.

4.3 Service Providers

We work with third-party service providers who help us operate our Service:

• Resend: Email delivery service
• Twilio: SMS notification delivery
• Expo: Push notification delivery
• Railway: Cloud hosting infrastructure

These providers only have access to the information necessary to perform their functions and are obligated to maintain confidentiality.

4.4 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Service. You may request deletion of your account and associated data at any time by contacting us.

After account deletion, we may retain certain information as required by law or for legitimate business purposes (such as resolving disputes or enforcing our agreements).

6. Your Rights & Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your account and personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at support@sanctia.app.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Regular security assessments and updates
• Access controls and authentication requirements

8. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@sanctia.app